[Kate Connell]

While it’s somewhat fresh still – what topics would be helpful for your leadership staff/managers to learn from during our pre-summer aquatics leadership summit?

[Katie Todd]

A session about how to talk to the different people at the pool including:
Staff- how to encourage them to work/do well/come back next year without being too much of a “friend” (sweet spot)
Patrons- how to talk to patrons about different problems they bring to your attention (example: why a rule is a rule, safety concerns, maintenance concerns, etc).

A topic about confidence/how to take ownership of the pool

A shallow water drowning prevention talk

How to facilitate and create “buy-in”, how to prevent burn-out